SKEDSOFT

Quality Control Engineering

How to implement quality circle:

• Firstly, the management is informed about the quality control circle process that is being planned.

• A committee is formed, and key persons such as a coordinator and in-house coach are selected.

• The scope is defined, and areas of application identified.

• First-line supervisors in the identified areas are given QCC presentations. It is important to make these impressive, and valuable tips on the subject are available.

• This is followed up with extensive training for coordinators and middle management on the process and their roles.

• Employees are invited to become members of a circle, and trained suitably once they sign up. Thus, a circle is formed and begins work. These may give rise to other circles.

• Problems are discussed and solved in a systematic manner in the QCCs. It is very important that solutions are implemented as quickly as possible, to maintain the momentum.

Usually QCC programs must operate in all sections of the company i.e., in the offices, service operations and manufacturing. But remember, while the size of the company is not important to a program's success, the following factors certainly are:

• Voluntary participation.

• Management support.

• Employee empowerment.

• Training programs.

• Team work.

• Problem solving skills.