SKEDSOFT

Total Quality Management (Tqm)

Introduction:

Leadership can take many styles and is based on both situational and transformational factors. Leadership is about wanting things to happen. Leadership is certainly not about ‘getting your own way through other people’. Leadership therefore is making sure that the tasks is distributed and that goals are achieved by involving everyone in the organisation.

 

Definition of the leadership:

 

The kind of leadership needed in times of crisis or great peril is very different from what is needed in times of stability, peace and prosperity.’

 

‘The leader who basically focuses on himself or herself is going to mislead. The three most charismatic leaders in this century inflicted more suffering on the human race than almost any trio in history: Hitler, Stalin, and Moo. What matters is not the leader‘s charisma. What matters is the leader‘s mission. Therefore, the first job of the leader is to think through and define the mission of the institution.’

 

leadership means vision, cheerleading, enthusiasm, love, trust, verve, passion, obsession, consistency, the use of symbols, paying attention as illustrated by the content of one's calendar, out-and-out drama (and the management thereof), creating heroes at all levels, coaching, effectively wandering around, and numerous other things.'

 

ELEMENTS OF STRONG LEADERSHIP:

Some of the essential elements of strong leadership which are often reported are described in Table:

 

Vision

Ability to conceptualize and execute through effective communication

Experience

Ability to grow with experience and learn from previous mistakes

Making things happen

Ability to bring the best out of others and make them improve their standards all the time

intuition

Ability to sense that a problem exists, to read to them in the right way, to make experience work, use data analysis effectively

Problem management

Ability to manage series of problems in on orderly and most effective manner

leading by example

Making others feel wanted and important, helping them fulfill their goals and expectations, facilitating climate of individual growth and development

 

  • Strong leadership relies on intuition and experience to deal with the various dynamic processes.
  • It is also heavily dependent on wanting things to happen and having a clear vision.
  • It is also reflected by the ability to lead by example in shaping the right organisational climate fit for strong competitiveness and in making others feel wanted and important, so that they can contribute efficiently and effectively in making objectives realizable.

 

Features of leadership:

 

  • Leadership is about wanting things to happen. Senior managers tend to think about how to create effective organisational processes capable of responding to various concerns and capable of achieving desired goals.
  • General Managers are concerned with developing and maintaining an extensive interpersonal network, and formulating an agenda.
  • Organisational processes are only the arena, and interpersonal processes represent the actors.
  • Leaders need to identify what the priorities and agendas are for each actor, and have to bring the various people together so that the act is complete.
  • Leadership is certainly not about ‘getting your own way through other people’.