Introduction:
Organisational systems under TQM consist of a series of sub processes which can use inputs to convert them to outputs. The integrated approach is adopted for the achievement of a common goal/aspiration. The contribution from the engineering function has to be perceived as part of the total socio-technical process.
Integrated model of organisational processes:
The propagation cycle for productivity improvement:
Value Added Management (VAM) therefore is not to be considered as an activity with determined dimensions, timescales and potential. It has to be perceived as a propagated process, where TQM and its preaching become a way of life to change performance levels incrementally and/or radically.
A model of the integrated role of the engineering function within organization systems:
The model describes the major elements of organisational systems, which are of a socio-technical nature, by which the dynamic behaviour of organisations is determined.