SKEDSOFT

Six Sigma

Example (Benchmarking Welding Procedures):

Study the following benchmarking tables and recommend two KIVs and two intermediate variables for inclusion in project scope at ACME, Inc. Include one target for an intermediate variable (INT). Explain in three sentences.

Answer: Inc. is dominant with respect to addressing customer concerns. Runner, Inc.’s success might be attributable to travel speed, preheat factor settings, and an impressive control of the fixture gap.

Benchmark key input variables (KIV), intermediate variables (INT), and key output variables (KOVs)