| 1 | Joharry’s New Window On Standardization And Causes Of Quality Failures | arrow_forward |
| 2 | Introduction To Total Quality Management | arrow_forward |
| 3 | Standardization And Creativity | arrow_forward |
| 4 | Using Customer Satisfaction To Drive Your Business | arrow_forward |
| 5 | Focus On The Customer And The Employee | arrow_forward |
| 6 | Engineers‘ Competences And The Role Of Tqm | arrow_forward |
| 7 | Kaoru Ishikawa | arrow_forward |
| 8 | Using The Baldrige Criteria To Assess Quality | arrow_forward |
| 9 | Model Of Excellence In Customer’s Focus | arrow_forward |
| 10 | Joseph M Juran | arrow_forward |